> ## Documentation Index
> Fetch the complete documentation index at: https://graine.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

# Integrations Overview

> Connect Graine AI with your existing tools and systems

## Available Integrations

Enhance your voice agents with powerful integrations:

<CardGroup cols={2}>
  <Card title="MCP Tools" icon="plug" href="/integrations/mcp-tools">
    Connect to external APIs and services
  </Card>

  <Card title="WhatsApp" icon="whatsapp" href="/integrations/whatsapp">
    Send messages and templates via WhatsApp
  </Card>

  <Card title="Webhooks" icon="webhook" href="/integrations/webhooks">
    Real-time event notifications
  </Card>

  <Card title="API Access" icon="code" href="/integrations/api">
    Full programmatic control
  </Card>
</CardGroup>

## Integration Types

### MCP Tools (Model Context Protocol)

Connect your agents to external services and APIs:

* Appointment booking systems
* CRM platforms
* Order management
* Support ticketing
* Custom APIs

[Learn More →](/integrations/mcp-tools)

### WhatsApp Integration

Send messages during or after calls:

* Template messages
* Text messages
* Media sharing
* Follow-up communications

[Learn More →](/integrations/whatsapp)

### Webhooks

Receive real-time notifications:

* Call started/ended events
* Transcript updates
* Campaign progress
* Custom triggers

[Learn More →](/integrations/webhooks)

### REST API

Programmatic access to all platform features:

* Create and manage agents
* Launch campaigns
* Retrieve call data
* Export analytics

[Learn More →](/integrations/api)

## Pre-built Integrations

### CRM Systems

* **Zoho CRM** - Fully integrated
* Salesforce (Coming soon)
* HubSpot (Coming soon)
* Pipedrive (Coming soon)

### Communication Platforms

* **WhatsApp Business API** - Available now
* SMS (Coming soon)
* Email (Coming soon)

### Automation Tools

* **Make (Integromat)** - Via webhooks
* **n8n** - Via webhooks
* Zapier (Coming soon)

## Use Cases

<AccordionGroup>
  <Accordion title="Appointment Booking">
    * Check calendar availability via MCP tools
    * Book appointments automatically
    * Send WhatsApp confirmation
    * Trigger webhook for CRM update
  </Accordion>

  <Accordion title="Order Status">
    * Query order system via API - Provide real-time status updates - Send
      tracking link via WhatsApp - Log interaction in CRM
  </Accordion>

  <Accordion title="Support Ticketing">
    * Create support tickets via MCP - Update ticket status - Notify support team
      via webhook - Send confirmation to customer
  </Accordion>

  <Accordion title="Lead Qualification">
    * Collect lead information
    * Score leads automatically
    * Push to CRM via webhook
    * Schedule follow-up via API
  </Accordion>
</AccordionGroup>

## Getting Started

<Steps>
  <Step title="Choose Integration">
    Select the integration type that matches your needs
  </Step>

  <Step title="Configure">Set up credentials and endpoints</Step>

  <Step title="Test">Verify the integration works correctly</Step>

  <Step title="Deploy">
    Enable for your agents
  </Step>
</Steps>

## Next Steps

<CardGroup cols={2}>
  <Card title="MCP Tools Setup" icon="wrench" href="/integrations/mcp-tools">
    Configure MCP tools for your agents
  </Card>

  <Card title="Webhook Guide" icon="webhook" href="/integrations/webhooks">
    Set up real-time notifications
  </Card>
</CardGroup>