> ## Documentation Index
> Fetch the complete documentation index at: https://graine.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

# WhatsApp Integration

> Send WhatsApp messages from your voice agents

## Overview

WhatsApp integration allows your voice agents to send WhatsApp messages during or after calls, enabling multi-channel communication.

## Features

* Send template messages
* Send text messages
* Share media and documents
* Follow-up communications
* Message status tracking

## Setup

<Steps>
  <Step title="Configure WhatsApp Tools">
    Navigate to agent configuration → WhatsApp Tools
  </Step>

  <Step title="Add WhatsApp Credentials">
    Enter your WhatsApp Business API credentials
  </Step>

  <Step title="Enable Tools">
    Select which WhatsApp tools to enable for your agent
  </Step>

  <Step title="Test">
    Test sending messages before going live
  </Step>
</Steps>

## Use Cases

<AccordionGroup>
  <Accordion title="Appointment Confirmations">
    Send WhatsApp confirmation after booking appointment via call
  </Accordion>

  <Accordion title="Order Updates">
    Share tracking links and order details via WhatsApp
  </Accordion>

  <Accordion title="Follow-up Messages">
    Send additional information discussed during the call
  </Accordion>

  <Accordion title="Document Sharing">
    Share PDFs, images, or other documents
  </Accordion>
</AccordionGroup>

## Next Steps

<Card title="MCP Tools" icon="plug" href="/integrations/mcp-tools">
  Learn about other integration options
</Card>