> ## Documentation Index
> Fetch the complete documentation index at: https://graine.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

# Knowledge Base Best Practices

> Optimize your knowledge base for better results

## Document Quality

### Format Documents Properly

* Use clear headings and structure
* Break content into logical sections
* Use bullet points for lists
* Include table of contents for long documents

### Content Guidelines

* Write in clear, simple language
* Avoid jargon where possible
* Define technical terms
* Include examples and use cases

## Organization Strategy

### By Topic

Create separate collections:

* Product A documentation
* Product B documentation
* General policies
* Technical specifications

### By Use Case

Organize collections by:

* Customer support
* Sales information
* Technical support
* Billing and payments

## Optimization Tips

<AccordionGroup>
  <Accordion title="Start with Essential Documents">
    Begin with your most frequently referenced documents
  </Accordion>

  <Accordion title="Test Agent Responses">
    Make test calls to verify agents retrieve correct information
  </Accordion>

  <Accordion title="Update Regularly">
    Keep documents current with latest product information
  </Accordion>

  <Accordion title="Monitor Usage">
    Track which documents are most referenced
  </Accordion>

  <Accordion title="Remove Outdated Content">
    Delete obsolete documents to avoid confusion
  </Accordion>
</AccordionGroup>

## Common Issues

### Agent Not Finding Information

* Check if collection is connected to agent
* Verify document content is clear and well-formatted
* Ensure search terms match document terminology

### Incorrect Information

* Review document accuracy
* Update outdated information
* Remove conflicting documents

## Performance Tips

* Keep documents focused and concise
* Use descriptive file names
* Maintain consistent formatting
* Regularly review and update content

## Cost Management

Each collection costs ₹3/month:

* Combine related documents into one collection
* Delete unused collections
* Review monthly to optimize costs

## Next Steps

<Card title="Upload Documents" icon="upload" href="/knowledge-base/uploading-documents">
  Start building your knowledge base
</Card>