Webhooks

Receive real-time event notifications

Overview

Webhooks send real-time HTTP notifications when events occur in your Graine AI account.

Supported Events

• Call started
• Call ended
• Call failed
• Transcript updated
• Campaign progress
• Agent status changes

Configuration

1. Get Webhook URL

   Set up an endpoint to receive webhook notifications

2. Configure in Platform

   Add your webhook URL in agent or campaign settings

3. Verify Signature

   Implement signature verification for security

4. Handle Events

   Process incoming webhook payloads

Webhook Platforms

Make

Integromat workflows

n8n

Workflow automation

Custom

Your own server

Payload Example

{
  "event": "call.ended",
  "call_id": "call_123",
  "agent_id": "agent_456",
  "status": "completed",
  "duration": 180,
  "transcript": "..."
}

Best Practices

• Implement retry logic
• Verify webhook signatures
• Respond with 200 OK quickly
• Process data asynchronously
• Log all webhook events

Next Steps

API Documentation

Explore the full API